roommates safety search filters

Trust matters when you're sharing a home with someone new. ID verification has always been available on Roommates.com, and now it's included with every VIP membership. What's new is a way to search for it: members can filter their results to show only ID-verified profiles if they choose.

Combined with the phone and email verification already built into every profile, ID verification adds one more layer of confidence before you ever send a message. You'll see it as a clear badge on verified profiles, so it's easy to spot who's taken that extra step.

Right now, getting verified is one of the easiest ways to stand out, since it's a newer perk of VIP membership and not everyone has taken advantage of it yet. Members who verify now are the ones who show up first when someone filters their search, ahead of the curve rather than blending into the crowd.

How It Works

Getting verified takes just a couple of minutes:

  1. Sign in to your profile.
  2. Go to your profile settings and select Get Verified
  3. Complete a quick ID scan and a selfie match, done securely through our verification partner
  4. Once approved, your profile displays a verified badge, and you'll appear in ID-verified filtered searches

It's optional, but it's one of the fastest ways to stand out in search results and show other members you're exactly who you say you are. Verification is included with your VIP membership, so if you haven't gotten verified yet, there's no reason to wait.

At its heart, this feature is about more than a badge on a profile. Our mission has always been to support positive roommate matches and help build a community grounded in trust and transparency, and ID verification is one more way we're putting that mission into practice.

FAQs

Q: Is ID verification required to use Roommates.com?
A: No. It's optional, but verified profiles tend to get more messages and faster responses, since other members can filter to see verified members only.

Q: What information do I need to get verified?
A: A government-issued photo ID and a quick selfie to confirm the match. The process is handled securely through our third-party verification partner.

Q: Is my ID information stored or shared?
A: No. Your ID is used only to confirm your identity during verification. Roommates.com never sells or shares your personal data.

Q: How is this different from phone or email verification?
A: Phone and email verification confirm you have access to a real number and inbox. ID verification confirms you are who you say you are, which is a stronger layer of trust for anyone you're about to live with.

Q: Can I search for ID-verified members only?
A: Yes. Use the new ID Verified filter in search to see only members who have completed this step.

Q: How long does verification take to process?
A: Most verifications complete within minutes. In rare cases where manual review is needed, it may take up to 24 hours.

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Roommates.com has been the largest and most trusted roommate matching platform in the country for over two decades. As featured in Apartment Therapy, The Boston Globe, Business Insider, Forbes, and more.


Angela B photo
Angela B

Angela Butterfield, a graduate of Michigan State University, is a seasoned writer passionate about helping people create harmonious, stylish, and functional shared living spaces.