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Membership
Membership
Purchase a VIP Membership
Purchase a VIP membership using a credit card, debit card, Cash App Pay, your bank account via Link, or Amazon Pay directly from your Roommates.com account.
Change or Cancel an Upgraded Membership
Cancel your recurring Roommates.com VIP membership anytime from the VIP Membership page. You keep benefits until the end of your paid period.
Upgrade to a Higher VIP Membership Tier
Upgrade your current VIP membership to a longer-term plan anytime. You receive a prorated credit for unused time, automatically applied to your new membership cost.
Managing Your iOS Subscription
Cancel your Roommates.com iOS subscription through Apple ID Settings, not the app. Refunds for iOS payments must be requested directly from Apple.
Reporting Unauthorized Charges
Contact support@roommates.com with the charge date, amount, and last 4 card digits to investigate unexpected charges. For iOS charges, contact Apple directly.
Reporting Fraudulent Apple/iOS Charges
Apple processes iOS app payments directly, so request refunds for unauthorized Roommates.com charges through Apple Support or reportaproblem.apple.com.
Student & Educator Discount
Save 50% on all Roommates.com VIP Membership plans with a valid .edu email address.